Frequently Asked Questions

Basics Services FAQ

What is the One-Step Smoothing System?
The BASIC One-Step Smoothing System combines new technology and proven results for a safe alternative to harsh keratin treatments. The process is based on the One-Step Smoothing Foam and does not involve multiple trips to the shampoo bowl, multiple blowdries and multiple passes with the flat iron. One-Step Smoothing System is available to professionals only for use in the salon.

Does the One-Step Smoothing System contain chemicals?
The active ingredient in the One-Step Smoothing System is " Cystine Amino Acids." Anything that is measured on the Ph scale is considered to be a chemical, even water--which has a pH very close to seven. BASIC's One-Step Smoothing System has a pH of 1.5 which means it is acidic (like lemon juice) and very low on the pH scale. Therefore, BASIC's One-Step Smoothing System poses no harm to the hair like harsh chemicals, such as relaxers and permanent hair colors, which have a much higher pH. Additionally, the system does not contain chemicals that break disulfide bonds, therefore the effect is not permanent.

Is the One-Step Smoothing System a relaxer?
The One-Step Smoothing System is NOT a relaxer. It is an amino-acid based, temporary smoothing treatment. The system does not contain chemicals that break disulfide bonds, therefore the effect is not permanent.

Is the One-Step Smoothing System a relaxer?
No, the One-Step Smoothing System is not a keratin treatment. One-Step Smoothing System relies on amino acid molecules, which are the building blocks for keratin proteins to smooth the hair. It requires no use of formaldehyde.

Can you use the One-Step Smoothing System for previously relaxed hair?
Yes! The One-Step Smoothing System is excellent for clients who are in transition, or growing out of a relaxer. It is best to wait until the client has at least 1 to 2 inches of new growth before applying the Smoothing System. This System will help to stop excessive breakage and mend the lines of demarcation between the two textures. Since the smoothing system is activated by heat, the length of the new growth will be easier to apply the flat iron- but if applied earlier it will assist the strength of the line of demarcation even if only heat from a dryer is applied. 

Can you use the One-Step Smoothing System for previously color treated hair?
Yes. BASIC's One-Step Smoothing System is safe to use on color treated hair. The System must be applied AFTER high lift color services, and BEFORE semi or demi permanent color services. If One-Step Smoothing System is applied after deposit colors (semi/demi) it may remove some of the color pigment, leaving a lighter color. We recommend using BASIC’s Leave-In Conditioner on high-lift hair colors BEFORE applying the One-Step Smoothing System. 

How long should a client with color treated hair wait before receiving the One-Step Smoothing System?
There is no waiting period for receiving color and the One-Step Smoothing System. Both can be done in the same day.

Can a stylist apply color and the One-Step Smoothing System in the same visit?
Yes. The One-Step Smoothing System must be applied AFTER high lift color services, and BEFORE semi or demi permanent color services.

What type of hair is the One-Step Smoothing System best for?
The One-Step Smoothing System can be used on ANY type of hair, included relaxed, naturally curly, color-treated, grey and previously relaxed hair.

Can the One-Step System be used for male clients?
Yes. The One-Step Smoothing System is ideal for male clients seeking to create waves and achieve greater curl definition. The system can be applied without the final flat iron. 

How safe is the One-Step Smoothing System?
The One-Step Smoothing System is not a chemical. While the One-Step Smoothing System is not chemical-based, it does have a pH similar to lemon juice. For professionalism, BASIC recommends wearing protective gloves during application.